illow Services to Cease as of January 31, 2025

Modified on Fri, 29 Nov at 10:24 AM

We want to notify all customers that illow will cease operations and discontinue all services as of January 31, 2025. This change follows the acquisition of illow by BigID, a leading platform specializing in data security, privacy, compliance, and AI-driven data management.


As part of this transition, all accounts and services related to illow will no longer be active after the closure date. Below, we’ve outlined important details and resources to help you prepare for this change.


Key Actions for Current Users


1. Download Your Account Data


To assist with your transition, illow provides tools to export critical data from your account before January 31, 2025. The data available for export includes:

    •    A list of domains

    •    A list of cookies with their classifications for each site

    •    Cookie policy and privacy policy content

    •    Consent logs for each site

    •    A list of team members with access to the platform

    •    Data Subject Requests (DSRs)


You can find detailed instructions in our guide:

? How to Export Assets (Domains, Trackers, Team Members, Policies, and DSRs)


2. Remove the illow Script or Banner


To uninstall the illow cookie banner from your website, follow the appropriate steps based on how the script was integrated. You can find detailed instructions here:

? How to Remove the illow Cookie Banner from Your Website


3. Explore Alternative Solutions


If you’re looking for another consent management provider, we recommend exploring platforms listed in the Google CMP Partner Program:

? Google CMP Partner Program


These solutions can help ensure compliance with cookie and privacy regulations after illow ceases to operate.



For AppSumo Lifetime License Holders


If you purchased an illow license through AppSumo, you can request a refund by contacting their support team directly:

? Email: support@appsumo.com


Please note that illow has facilitated the refund process with AppSumo to ensure users can seamlessly receive their refunds.


Interested in BigID’s Advanced Solutions?


While illow services will be discontinued, you can explore BigID’s comprehensive privacy automation platform for advanced capabilities in data security, privacy, and compliance.


? Learn more about BigID’s Solutions


We appreciate your understanding during this transition. If you have any questions or need assistance, please refer to the resources linked above or reach out to our support team before January 31, 2025.


Thank you for being a part of our journey.

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