Processing a Data Request

Modified on Fri, 23 Jun 2023 at 03:01 PM

Once the Data Request is verified, the Processing stage starts. This means that illow starts calling all your Data Sources to carry out the actual deletion of data. You can set up a Data Source either to make it manual or automated. Let's check the flow for both configurations.




Manual Data Source


An email is sent to the email account provided by you when the Data Source was set up. This email lets you know that a specific user needs to be deleted from that tool (be it third-party or in-house). You can then either click on the "Done" button in the email or in the platform.

Once you click that button, you are done for this Data Source.




Automated Data Source


This is the way be recommend to set up Data Sources. If you connected your source via OAuth or API Key, then illow will send the request and take care of everything for you. You should only take action, if the deletion failed (after all the retries), since you might need to check permissions or credentials on your side.

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