Processing a Data Request

Modified on Fri, 23 Jun, 2023 at 3:01 PM

Once the Data Request is verified, the Processing stage starts. This means that illow starts calling all your Data Sources to carry out the actual deletion of data. You can set up a Data Source either to make it manual or automated. Let's check the flow for both configurations.

Manual Data Source

An email is sent to the email account provided by you when the Data Source was set up. This email lets you know that a specific user needs to be deleted from that tool (be it third-party or in-house). You can then either click on the "Done" button in the email or in the platform.

Once you click that button, you are done for this Data Source.

Automated Data Source

This is the way be recommend to set up Data Sources. If you connected your source via OAuth or API Key, then illow will send the request and take care of everything for you. You should only take action, if the deletion failed (after all the retries), since you might need to check permissions or credentials on your side.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article