At illow, we understand the importance of providing quick and efficient support to our partners. Therefore, we have established a dedicated escalation process specifically for the Google team, ensuring that any issues are addressed promptly and effectively.
Dedicated Point of Contact (POC)
For systemic escalations, we have appointed a dedicated point of contact (POC) who will respond within the same business day. This ensures that your concerns are addressed without delay, and appropriate actions are taken swiftly.
How to Reach Us
If you encounter any issues that require escalation, please send an email to our dedicated support address: support-google-team@illow.io. Our team is committed to responding within the same business day, providing you with the necessary support to resolve your concerns.
We value our partnership with Google and strive to offer the highest level of service to ensure your satisfaction. Thank you for choosing illow as your trusted partner.
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